3rd Edition of Global Conference on Surgery and Anesthesia

September 14-15, 2022 | Online Event

September 14 -15, 2022 | Online Event
GCSA 2020

Can no shows to Hospital appointment be avoided

Ashfaq Chandio, Speaker at  Surgery Congress
Luton & Dunstable University Hospital, United Kingdom
Title : Can no shows to Hospital appointment be avoided


Introduction: Non-attendance is a common source of inefficiency in a health service, wasting time, resources, potentially lengthening waiting lists, increases patient suffering, morbidity and has received little attention. Patient failure to attend hospital outpatient appointments has a significant impact on the ability of hospitals to provide efficient and effective services. Aim: Of study to analysis risk factor of non-attendance in a group of patients who are unlikely to attend again. Method & Material: Prospective study of patients referred to surgical clinics Antrim area Hospital Northern Ireland from April 2017 to August 2017. Survey was a structured on a telephonic interview. Including new referrals from General Practitioners, accident & emergency department, and medical department & review surgical patient’s. Results: Fifty patients contributed to the survey 27 were Female & 23 Male ratio 1.17:1. Age range from 17-89 years, mean age 56. There were total 42 clinics sessions and total numbers of the patients to be seen were 504, only 454 were seen in the outpatient clinics but 50 patients were DNA including 22 new patients, 25 review &3 referrals from other teams. Conclusion: System of telephonic calling by clinic receptionist of all the patients should be made prior to clinic to overcome the issue of DNA. Patient who were given longer appointments than 2-3 weeks should get an additional reminder either by post, electronic mail, mobile (SMS) text messaging where appropriate which may turn up a suitable means of improving patient attendance


Mr. Ashfaq Chandio is a surgeon specializing in general surgery, employed by the NHS Trust, graduated from Chandka Medical College Larkana Pakistan. Obtained training in various specialities of general surgery (General Surgery, Urology, Emergency medicine, Vascular, Breast & Endocrine, and Colorectal) in Ireland and UK. Mr. Chandio obtained the degree of FRCSI from Royal College of Surgeons in Ireland . He was awarded Diploma of Laparoscopy from France . He was awarded FEBS/General Surgery by European Surgical Board. He was awarded FEBS/Coloproctology by European Surgical (Coloproctology) Board. Mr. Chandio obtained comprehensive training in general surgery. He has extensive experience in various surgical specialities as a surgeon. He also actively participate teaching of medical students and juniors doctors. He is Faculty member of Royal College of Surgeons England, for teaching Basic surgical skills and START course. Mr. Chandio have peer – reviewed publications and national and international presentations, mentor International conference on Gastroenterology. Mr. Chandio is awarded with Certificate of Appreciation in recognition of excellence service, dedication and commitment to the Western Health Board, Certificate of honour by Overseas Medics of Ireland and Shield of pride 40th Alumni Chandka Medical College & Shaheed Benazir Bhutto Medical University, Larkana Sindh, Pakistan.